Terms & Conditions
Terms and Conditions
Welcome to Congo Soap Company. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.
1. General
Congo Soap Company (“we”, “us”, or “our”) operates this website. By accessing or using our website, you agree to be bound by these Terms and Conditions and all applicable laws. If you do not agree, please do not use our site.
2. Products
All our soaps are handcrafted using natural ingredients. We strive to ensure each product is accurately described and displayed. However, due to the handmade nature of our items, slight variations in color, scent, or texture may occur.
3. Pricing and Payment
All prices are listed in USD. We reserve the right to change prices at any time without prior notice. Payment is due at checkout, and we accept major credit cards and secure payment methods provided on our site.
4. Shipping
Please refer to our Shipping Policy for details on processing times, delivery estimates, and tracking information.
5. Returns and Refunds
Due to the personal nature of our products, all sales are final. However, if your order arrives damaged or incorrect, please contact us within 7 days of delivery at [your email] and we will work with you to resolve the issue.
6. Intellectual Property
All content on this website—including text, images, logos, and product names—is the property of Congo Soap Company and may not be copied, reproduced, or used without written permission.
7. Privacy
We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy to learn more about how your data is collected and used.
8. Limitation of Liability
Congo Soap Company is not liable for any damages resulting from the use or misuse of our products. Always read ingredient lists carefully, especially if you have allergies or sensitivities.
9. Governing Law
These Terms and Conditions are governed by the laws of the United States and the state in which we are registered.